Description

Join us for two days of candid discussions, practical strategies, and peer learning focused on leading remote and hybrid contact center teams. This in-person experience is your opportunity to connect with forward-thinking leaders, gain actionable insights, and explore solutions to common challenges. 

Agenda Highlights:

• Technology implementation stories
• Legal landscape and compliance review from Jackson Lewis Attorneys
• Sourcing, hiring, onboarding, assessing for remote / hybrid
• Driving engagement & emotional connection remotely
• Recognition, reward & socialization strategies 
• Flexible scheduling, split shifts and seasonal staffing alternatives

Pricing:
Click the Register Button for details! ⟶

Meeting times: 

Day one 8:00am-5:00pm
Day two 8:00am-1:00pm

Group Rate Hotel Options: 

• Holiday Inn Express & Suites Arboretum
      *Shuttle available
• Additional options

Speaker Snapshot

Jeremy Hyde President WFH Alliance	Ben Gertz Learning & Development Expert	Jed Charner Attorney at Law

Event Sponsors

Sponsorship options available!