WFHAlliance.com Conference & Training Calendar
WFHAlliance.com Conference & Training Calendar
TUE
September
15
Is Your Knowledge Base AI-Ready? Building Knowledge Systems for Both Agents and AI
9:30 AM - 12:30 PM
A 3-hour workshop on building knowledge systems that improve both human and AI performance
TUE
September
29
Making AI Matter: Aligning AI Investments to Business Outcomes
9:30 AM - 12:30 PM
A 3-hour workshop for remote contact center leaders who want AI investments to actually move the metrics that matter
WED
November
11
12
Austin Leadership Summit
8:00 AM - 1:00 PM
Join us for two days of candid discussions, practical strategies, and peer learning focused on leading remote and hybrid contact center teams.
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