WFHAlliance.com Conference & Training Calendar
WFHAlliance.com Conference & Training Calendar
TUE
August
11
Understanding AI's Role in QA
9:30 AM - 12:30 PM
A 3-hour workshop for contact center leaders navigating the shift to AI-driven quality assurance
TUE
August
25
Coaching in the Age of AI
9:30 AM - 12:30 PM
A 3-hour workshop for contact center leaders on using AI to become a better coach, not a busier one
TUE
September
29
Making AI Matter: Aligning AI Investments to Business Outcomes
9:00 AM - 12:30 PM
A 3-hour workshop for remote contact center leaders who want AI investments to actually move the metrics that matter
WED
November
11
12
Austin Leadership Summit
8:00 AM - 1:00 PM
Join us for two days of candid discussions, practical strategies, and peer learning focused on leading remote and hybrid contact center teams.
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